Arctic Wolf: The Leader in Security Operations

Arctic Wolf® is the market leader in security operations. Using the cloud-native Arctic Wolf Platform, we help organizations end cyber risk by providing security operations as a concierge service. Arctic Wolf solutions include Managed Detection and Response (MDR), Managed Risk, and Managed Security Awareness—all delivered by your dedicated Concierge Security® Team.

The accelerated adoption of enterprise technology along with increased connectivity and data sharing have exponentially increased cyber risk for organizations around the globe. The cloud has redefined the perimeter, attack surfaces are expanding, and skilled cybercriminals are unleashing ever more sophisticated attacks on what seems like a daily basis. In this world of rapidly escalating cyber risk you need a proactive security operations solution that helps you address the cyber threats of today while strengthening your security posture against the threats of tomorrow. You need the power of the Pack.

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The Arctic Wolf Difference

Arctic Wolf Platform

Spanning thousands of installations, the Arctic Wolf Platform processes over 2 trillion security events weekly. Built on an open XDR architecture, the platform collects and enriches endpoint, network, and cloud telemetry, and then analyzes it with multiple detection engines. Machine learning and custom detection rules then deliver personalized protection for your organization.

While other products have limited visibility, the vendor-neutral Arctic Wolf Platform enables broad visibility and works seamlessly with existing technology stacks, making it easy to adopt while eliminating blind spots and vendor lock-in.

Concierge Security

Concierge Security is central to Arctic Wolf’s security operations. With this delivery model, we provide 24×7 eyes-on-glass coverage. Our team of security operations experts act as your personal IT team or serve as a force multiplier for your existing team, working with you on an ongoing basis to learn your security needs so that we can tune solutions for maximum effectiveness and ensure that your security posture gets stronger over time.

The Concierge Security Team combines deep security operations expertise with an understanding of your environment to deliver better outcomes. We take on tactical actions like threat hunting and alert prioritization, and strategic tasks like security posture reviews and risk management.

Arctic Wolf Security Operations Solutions

Managed Detection and Response

Provides 24×7 monitoring of your networks, endpoints, and cloud environments to help you detect, respond, and recover from modern cyber attacks.

Managed Risk

Enables you to discover, assess, and harden your environment against digital risks across your networks, endpoints, and cloud environments.

Managed Security Awareness

Prepares your employees to recognize and neutralize social engineering attacks and human error—helping to end cyber risk at your organization.

How We Do It

Platform Integrations

Arctic Wolf’s open partnership program allows best-of-breed security technologies to integrate with the Arctic Wolf Platform, delivering industry leading security operations across all attack surfaces.

Security Operations Warranty

The Security Operations Warranty is an exclusive, no-cost benefit that provides $1,000,000 in financial assistance for cybersecurity incidents when you purchase MDR, Managed Risk, and Managed Security Awareness together.

Managed Detection and Response

The Arctic Wolf® Managed Detection and Response (MDR) solution provides 24×7 monitoring of your networks, endpoints, and cloud environments to help you detect, respond, and recover from modern cyber attacks.

Delivered by our dedicated Concierge Security® Team, MDR addresses the most critical cybersecurity challenges organizations face today, including the evolving threat landscape, the escalating costs of detection and remediation, and obstacles around finding, training, and retaining experienced security professionals.

Detect

Leverage your existing tech stack to identify advanced network, endpoint, and cloud threats.

Respond

24x7 coverage and guided response stops threats before they can do harm.

Recover

Find root cause, validate remediation, and collaborate to continuously improve your overall security posture.

Concierge Security Team

Your named Concierge Security Team gives you 24x7 eyes-on-glass coverage. We work with your team on an ongoing basis to learn your security needs and tune solutions for maximum effectiveness. We eliminate blind spots, address insurability , and provide fast time security value, helping you progress on your security journey to end cyber risk for your organization.

24x7 Coverage

We provide around-the-clock security coverage of your systems by a dedicated team of experts, enabling you to quickly respond to—and contain— security incidents. Our constant eyes-on-glass coverage allows you to minimize false positives and eliminate alert fatigue for your team.

Broad Visibility

Security telemetry collected from internal and external networks, endpoints, and cloud environments are enriched with threat feeds, OSINT data, CVE information, ATO data, and more to provide granularity and context to incidents that are investigated and triaged by the Concierge Security Team.

Managed Containment

Our Concierge Security Team monitors your systems 24x7 for indicators of compromise. When detected, they immediately launch host-based containment, stopping data exfiltration and malware attacks in their tracks.

Advanced Threat Hunting

Our automated threat hunting uses machine learning with adaptive tuning, providing proactive threat hunting and remote forensic analysis for greater efficiency and scale. This is paired with the skill-driven threat hunting skills of our Concierge Security Team, who use their deep knowledge of both your environment and attack scenarios to identify threats across your entire system.

Alert Triage

Our triage team works 24x7 to investigate alerts generated by the Arctic Wolf Platform, providing tactical support and guidance to both customers and the Concierge Security Team during security events.

Data Explorer

Data Explorer allows customers to access the same analyzed and enriched dataset used by their Concierge Security Team to investigate potential threats. By combining the ability to query, pivot on, and investigate with access to security expertise Data Explorer enables customers to answer important operational security questions without the complexity and cost of buying and managing their own tools.

Managed Risk

Delivered by security experts, the Arctic Wolf Managed Risk solution enables you to discover, assess, and harden your environment against digital risks by contextualizing your attack surface coverage across your networks, endpoints, and cloud environments.

Managed Risk addresses critical cybersecurity risks, from catching the risks vulnerability scanners miss to giving you full visibility into your entire attack surface and all your assets. All delivered by your named Concierge Security engineer, who works with you to prioritize vulnerabilities discovered from networks, endpoints, and cloud environments.

Discover

Provides full visibility into your attack surface, automatically maps and profiles the assets on your network, and continuously scans the dark and gray web for corporate credentials harvested in data breaches.

Assess

Helps you determine cyber risk in the context of your business by classifying and contextualizing your assets and vulnerabilities, providing you with a customized risk score, and offering prioritization tailored to your business context.

Harden

Expertise to guide your strategy and help you harden your environment through configuration benchmarking, on-demand reporting and guided remediation.

Concierge Security Team

Your named Concierge Security Team gives you 24x7 eyes-on-glass coverage. We work with your team on an ongoing basis to learn your security needs and tune solutions for maximum effectiveness. We eliminate blind spots, address insurability, and provide fast time security value, helping you progress on your security journey to end cyber risk for your organization.

Network & Host Based Vulnerability Assessments

We extend visibility inside devices through continuous network and host-based monitoring to identify and categorize assets, as well as reveal system misconfigurations, user behaviors, and vulnerabilities that put your organization at risk.

Contextualized Attack Surface Coverage

Our Concierge Security Team contextualizes your attack surface coverage across your networks, endpoints, and cloud environments with risk policies, asset criticalities, and SLOs (service level objectives). This contextualization enables you to properly prioritize your risks.

Security Controls Benchmarking

We provide enhanced scanning coverage against the critical security controls and sub-controls and provide reports on the pass/fail of configurations, going beyond simple vulnerability management to help you better identify gaps in security posture that arise from system misconfigurations and configuration drift.

Account Takeover Risk

We continuously scan the dark and gray web for corporate credentials harvested in data breaches, enabling you to quickly take action to secure compromised accounts.

Cloud Security Posture Management (CSPM)

CSPM protects against misconfigurations, mismanagement, and other mistakes occurring in cloud infrastructure, and provides prevention, detection, and response capabilities based on criteria such as security frameworks, IT policies, and regulatory compliance.

Managed Security Awareness

Training programs can help you avoid expensive security incidents and data breaches by teaching employees to spot and stop social engineering attacks. The trouble with most training on the market today is that it is often too long, filled with extraneous details, and happens at inopportune times for employees.

We deliver consistently fresh content in 3-minute sessions directly to employees’ inboxes, letting them choose when to train. Our short, focused and fun sessions leverage the power of microlearning to keep your employees engaged and informed.

Arctic Wolf® Managed Security Awareness prepares your employees to recognize and neutralize social engineering attacks and human error—helping to end cyber risk at your organization.

Engage

Train and prepare employees to stop phishing attempts and other social engineering attacks.

Measure

Identify employees that fall behind on their training and determine which threat topics require reinforcement.

Transform

Achieve a culture of security, boost employee confidence, and strengthen cyber resilience.

Security Awareness Coaching

Your named Concierge Security ® Team provides peer-to-peer coaching to help you meet compliance goals and strengthen your cyber resilience.

Fully Managed and Friction-Free

We research threat topics and designs, and schedule all your content for lessons, quizzes, and topic reinforcement. We offer quick and convenient access to awareness lessons via email, with no account credentials required and all tracking performed behind the scenes—making employee participation easy.

Ongoing Microlearning

Studies show people forget 80 percent of what they learn within one month, unless they are reminded multiple times. Arctic Wolf regularly engages your employees with short awareness lessons based on current threats targeting organizations—all lasting no more than three minutes each.

Compliance Training Courses

Used by organizations across industries, our compliance content pack offers 15 compliance training courses for PCI, HIPAA, FERPA, and other important regulations, all delivered through the Arctic Wolf® Platform along with your security awareness program.

Performance Analytics

Through performance analytics and our integrated dashboard, we provide regular updates on individual employee performance and your organization goals.

Shame-Free Automated Phishing Simulations

By basing them on real-life attacks using tactics of actual social engineers, we create automated phishing scenarios that allow you to better measure and reinforce employee awareness. If an employee clicks, our automatic, interactive follow-up lessons help educate and empower employees, so they are prepared if they encounter a real phishing attempt.

Security Operations Warranty

Financial Assistance for Security Events

The Arctic Wolf Security Operations Warranty is a unique benefit offered to eligible Arctic Wolf customers that offers a key financial layer to cybersecurity, providing up to $1,000,000 of financial assistance for covered cybersecurity incidents when you purchase MDR, Managed Risk and Managed Security Awareness together should the customer experience a covered security event.

No-Cost Benefit

The Arctic Wolf Security Operations Warranty is offered at no cost to qualifying customers. In addition, the level of available financial assistance does not depend on customer spend.

Comprehensive Support

Arctic Wolf Security Operations Warranty provides financial assistance for a wide range of cybersecurity incident costs, including ransomware, business email compromise, compliance, cyber legal liability, and business income loss.

Benefit Amounts

Customers are eligible for up to $1,000,000 when investing in Arctic Wolf’s full product portfolio. A $500,000 benefit is available to eligible customers leveraging MDR and one additional core solution (Managed Risk or Managed Security Awareness).

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